Begin in a friendly way

<p>Again, this chapter in [<a class="litnote tooltip" href="/literature/@carnegie2010">@carnegie2010<span class="tooltiptext">How to win friends &amp; influence people</span></a>] is how to avoid conflicts and get people to agree with you by starting dialogues in a friendly way. He cites examples of industrialists dealing with union strikes, in which the boss (people in the likes of Rockefeller) instead of confronting face-on the strike, started speeches saying that they were all friends and that he understood the struggles, etc. </p> <p>He quotes some examples of someone wanted the rent reduced, or something fixed in a building. In all cases, instead of starting with the problem and generating a conflict, you can find common, pleasurable ground with the other person. First become a friend, and then ask what you need. </p> <p>I understand that these chapters are framed in the perspective of persuading others, but I find them a bit redundant, since they are repeating pretty much what he mentioned in part 2, such as <a class="wikilink" href="/talk_in_terms_of_the_other_person's_interests/">Talk in terms of the other person's interests</a>, or <a class="wikilink" href="/make_the_other_person_feel_important_-_and_do_it_sincerely/">Make the other person feel important - and do it sincerely</a>.</p> <p>Literature Note: <a class="wikilink" href="/the_leader_in_you_-_dale_carnegie/">The Leader in You - Dale Carnegie</a></p> <p>Tags: <a href="/tags/literature-note">#literature-note</a> <a href="/tags/management-books">#management-books</a> <a href="/tags/reading-2021">#reading-2021</a></p>