Tags/management-books
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- Try honestly to see things from the other person's point of view
- The only way to get the best of an argument is to avoid it
- Show respect for the other person's opinions. never say you're wrong
- Talk in terms of the other person's interests
- Throw down a challenge
- Let the other person feel that the idea is his or hers
- Make the other person feel important - and do it sincerely
- Let the other person do a great deal of the talking
- Remember that a person's name is to that person the sweetest and most important sound in any language
- If you are wrong, admit it quickly and emphatically
- Get the other person saying yes, yes, immediately
- Appeal to the nobler motives
- Be a good listener. encourage others to talk about themselves
- Be sympathetic with the other person's ideas and desires
- Become genuinely interested in other people
- Begin in a friendly way
- Definition of OKRs
- Why implementing OKRs
- Design Rules for OKRs