Tags/management-books

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• Appeal to the nobler motives
• Be a good listener. encourage others to talk about themselves
• Be sympathetic with the other person's ideas and desires
• Become genuinely interested in other people
• Begin in a friendly way
• Build - Tony Fadell
• Get the other person saying yes, yes, immediately
• If you are wrong, admit it quickly and emphatically
• Let the other person do a great deal of the talking
• Let the other person feel that the idea is his or hers
• Make the other person feel important - and do it sincerely
• Remember that a person's name is to that person the sweetest and most important sound in any language
• Show respect for the other person's opinions. never say you're wrong
• Talk in terms of the other person's interests
• The only way to get the best of an argument is to avoid it
• Throw down a challenge
• Try honestly to see things from the other person's point of view
• Definition of OKRs
• Design Rules for OKRs
• Why implementing OKRs